Terms of Service

Introduction

These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," or "Customer") and Collin's Software LLC, a Washington limited liability company doing business as "OlympiaTrack" ("OlympiaTrack," "we," "us," or "our"), governing your access to and use of the OlympiaTrack website at olympiatrack.com, its subdomains, and all related applications, features, and services (collectively, the "Service").

BY CHECKING THE ACCEPTANCE BOX AND CLICKING "AGREE," BY STARTING A FREE TRIAL OR SUBSCRIPTION, OR BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND THE PRIVACY POLICY. If you do not agree, do not access or use the Service. If you are entering into these Terms on behalf of a company, firm, agency, or other organization, you represent that you have authority to bind that entity, and "you" refers to that entity.

PLEASE READ SECTION 4 (SUBSCRIPTIONS, FREE TRIAL, AND AUTOMATIC RENEWAL), SECTIONS 8 TO 10 (DATA, AI, AND NOTIFICATION DISCLAIMERS), 14 (DISCLAIMER OF WARRANTIES), 15 (LIMITATION OF LIABILITY), AND 17 (DISPUTE RESOLUTION) CAREFULLY. THEY EXPLAIN WHEN YOUR CARD IS CHARGED, LIMIT OUR LIABILITY, AND AFFECT YOUR LEGAL RIGHTS.

1. Definitions

• "Account" means the account you create to access the Service, authenticated through our identity provider or through your organization's single sign-on.
• "Organization" means the workspace that a Subscription is attached to, together with the Seats within it. Every Account belongs to exactly one Organization; for a single user, that Organization is their own.
• "Owner" means the Account to which an Organization's Subscription and billing are attached. An Organization has exactly one Owner. The Owner may transfer ownership to another Seat in the same Organization, after which billing follows the new Owner.
• "Administrator" means a Seat authorized to manage an Organization: inviting and removing Seats, granting or revoking Administrator, setting up divisions and choosing their leads, deciding who may see each list and report (Section 5.5), turning AI features off (Section 9.3), managing Organization branding and the labels shared with the Organization, and viewing the work recorded on the Organization's Seats that Section 5.3 lists. The Owner is always an Administrator, an Administrator may grant the role to any other Seat, and an Organization may have any number of Administrators. Administrators cannot access billing (see Section 5.1).
• "Seat" means an Account authorized to use the Organization's paid features. Each plan includes a stated number of Seats.
• "Legislative Data" means information about bills, committees, legislators, committee staff, hearings, hearing sign-in and testimony records, roll-call votes, floor calendars, amendments, fiscal notes, state budgets and payments made by state agencies, statutes (RCW), administrative rules (WAC) and agency rulemaking, attorney-general opinions, elections and election results, organizations that employ registered lobbyists, public officials' disclosure filings, city and county ordinances, resolutions, meetings and agendas, recordings of legislative proceedings, and related legislative or public-record information that the Service aggregates from third-party and governmental sources.
• "AI Output" means any content generated by automated or artificial-intelligence systems within the Service, including bill, rule, and local-matter summaries, impact ratings, list suggestions, summaries of documents you upload, analyses, answers produced by the AI assistant, and Drafts.
• "Drafts" means documents the Service generates for you at your request, including draft testimony, position letters, talking points, and client memos.
• "Your Content" means information you create or submit within the Service, such as bill lists and their names and descriptions, notes, the keywords you write for a list, positions you record on bills, rules, and local matters, position, priority, and action labels you create, vote counts you build (including on issues that have no bill yet), scorecards, reports you save and who you share them with, scheduled reports and the email addresses you send them to, saved lists of report recipients, report links you create, team bill analyses and their saved versions, personal and division analyses and analysis templates, work you assign or are assigned (with its directions, due date, notes, and what is submitted and said in review), review marks on intro sheets, calendar events, testimony records, compliance-log entries, private notes about a legislator, watches you set on bills, keywords, topics, statutes, rules, agencies, cities, and counties, documents you upload for summarization, Organization branding such as a logo, questions you ask the AI assistant and any rating you give its answers, Drafts you generate and any edits you make to them, and preferences.
• "Subscription" means a paid plan providing access to designated features of the Service, including a Standard plan during its free trial (Section 4.12).

2. Eligibility, Accounts, and Business Use

2.1 Eligibility. You must be at least 18 years old and capable of forming a binding contract to use the Service.

2.2 Business and professional use only. The Service is offered for business and professional use. You represent that you are acquiring and using the Service for business or professional purposes and not for personal, family, or household purposes, and that you are not acting as a "consumer" for the purposes of laws limited to consumer transactions. We nonetheless offer the disclosures, reminders, and online cancellation described in Section 4 to every customer. Nothing in these Terms waives any right that cannot be waived by contract under applicable law (see Section 19.8).

2.3 Registration. Access requires an Account, which is created and authenticated through our third-party identity provider (currently Auth0), or through your organization's own directory when your organization uses single sign-on (Section 5.8). You agree to provide accurate information and to keep it current. We may require you to confirm the email address of an Account that signs in with a password before the Account can be used; an Account that signs in through an organization's single sign-on has its address supplied by that organization's directory.

2.4 Account security. You are responsible for all activity under your Account and for maintaining the confidentiality of your login credentials. Notify us promptly at support@olympiatrack.com of any unauthorized use. We are not liable for loss or damage arising from your failure to protect your credentials.

2.5 One person per Account; no credential sharing. An Account is for a single individual and may not be shared. Where a plan includes multiple Seats, each person must hold their own Account and accept these Terms; sharing one login among several people is a breach of these Terms and is not a substitute for buying a Seat.

3. The Service

3.1 What the Service does. OlympiaTrack is a legislative information and tracking platform covering Washington State government at the state and local level. Features include, without limitation: browsing and searching bills; bill detail, status, history, hearings, amendments, versions, fiscal notes, effective dates, and roll-call votes; committee, committee-staff, and legislator information; introduction ("intro") sheets; user-created lists with tracking, sharing, and reporting; reports you can preview, export, email on a schedule to people you choose, or publish as a link; a legislative and personal calendar with committee-meeting information and external calendar-feed sync; readers for the Revised Code of Washington (RCW) and Washington Administrative Code (WAC); agency profiles and rulemaking information; a directory of organizations that employ registered lobbyists and related industry statistics; election information and results; a legislative-district lookup by address; city and county legislation, meetings, agendas, ordinances, councils, and members; legislative analytics; per-legislator records and public financial-affairs disclosures; links into recordings of legislative proceedings; news headlines from third-party publishers; vote-count workspaces and scorecards; team bill analyses, with personal and division analyses beside them; divisions within an Organization, assigned work and its review, and a record of changes to the Organization; state budget and state agency payment information; a compliance activity log with export; AI-generated summaries, ratings, suggestions, Drafts, and assistant answers; email and calendar notifications and reminders; a support contact form; and additional features we may add over time.

3.2 The Service will change. We are actively developing the Service. We may add, modify, suspend, or remove features, data sources, or functionality at any time, with or without notice. Some features are experimental, in beta, or provided for testing, and may be changed, paused, or discontinued. We do not guarantee that any particular feature, data source, or integration will remain available.

3.3 Third-party data sources. The Service depends on data from third parties and governmental bodies, including the Washington State Legislature's web services, leg.wa.gov, app.leg.wa.gov and apps.leg.wa.gov, the Legislature's committee sign-in system, the Washington Public Disclosure Commission and data.wa.gov, VoteWA.gov and the Washington Secretary of State, the Office of the Governor, the Office of Financial Management and its published map layers, the Legislative Evaluation and Accountability Program Committee (fiscal.wa.gov), the Washington State Attorney General's Office, the Office of the Code Reviser, TVW and its video vendor, the Municipal Research and Services Center, the Seattle Ethics and Elections Commission, city and county council systems and their vendors, news publishers' syndication feeds and news aggregators, and others. We do not control these sources, and their availability, accuracy, formatting, and terms may change at any time. Interruptions or errors in third-party sources may affect the Service.

Much of this information is obtained by reading sources that were built for human readers rather than for programmatic access. Those sources can change their structure without notice, and when they do, information may be missing, incomplete, or wrong in ways that are not obvious from the display. Some information is stored locally when first retrieved and may not reflect later changes at the source. When a source cannot be reached, the Service may show the most recent copy it stored, which may be out of date, and it may not always indicate that it is doing so. Some sources do not publish historical records at all, so information available today may not be available later.

3.4 Headlines and third-party publications. Where the Service displays news headlines and short excerpts, those originate with the publisher, are shown with a link to the publisher, and remain subject to the publisher's own rights and terms. We do not reproduce full articles.

3.5 No service-level commitment. The Service is operated by a small business without a formal service-level agreement. We do not commit to any uptime, response time, support response time, or maintenance window.

4. Subscriptions, Free Trial, Billing, and Automatic Renewal2 changed

4.1 Plans, Seats, and pricing. Paid plans provide access to designated features and include a stated number of Seats. Plan features, Seat counts, and prices are described within the Service and on the pricing page, and are shown to you before you pay or start a free trial. We may change plans and prices as provided in Section 4.6. A plan provided under a separate written agreement is also governed by Section 4.13.

4.2 Payment processor. Payments are processed by our third-party payment processor (currently Stripe). By subscribing or starting a free trial, you agree to the processor's terms, and you authorize us and the processor to charge your designated payment method as described in this Section 4. We do not receive or store your full payment-card number.

4.3 Billing periods and what you are agreeing to. Subscriptions are offered on a monthly or annual basis, as selected at checkout. Monthly Subscriptions are charged in advance each month; annual Subscriptions are charged in advance for the full year. Before you complete payment, you are shown the plan, the price, the billing frequency, and the applicable sales tax. A free trial (Section 4.12) is a monthly Standard Subscription whose first charge is made when the trial ends, and on the page where you enter your card you are shown the trial's length, the price that will be charged when it ends, that it continues monthly until you cancel, and how to cancel.

4.4 Automatic renewal: plain statement. YOUR SUBSCRIPTION RENEWS AUTOMATICALLY. Unless you cancel first, it renews at the end of each billing period (monthly plans every month, annual plans every year) and your payment method is charged the then-current price plus applicable tax, and this continues until you cancel. An annual Subscription that is not cancelled renews for another full year and is charged in full. A FREE TRIAL BECOMES A PAID MONTHLY STANDARD SUBSCRIPTION WHEN IT ENDS: UNLESS YOU CANCEL BEFORE THE TRIAL ENDS, YOUR CARD IS CHARGED THE STANDARD MONTHLY PRICE PLUS APPLICABLE TAX WHEN THE TRIAL ENDS AND EVERY MONTH AFTER THAT UNTIL YOU CANCEL.

4.5 Renewal reminders. So that a renewal is never a surprise:

• For an annual Subscription, we send an email reminder to the Owner approximately 30 days before each renewal, stating the renewal date, the amount, and how to cancel.
• For a monthly Subscription, we send the Owner a reminder at least once each year of the Subscription restating the plan, the amount, the billing frequency, and how to cancel.
• For a free trial, we send the reminders described in Section 4.12.

These reminders go to the email address on the Owner's Account. Keeping that address current is your responsibility, and a reminder that cannot be delivered does not change the automatic renewal you agreed to.

4.6 Price changes. If we change the price of a renewing Subscription, we will give the Owner at least 30 days' notice by email before the new price takes effect, and the new price will apply no earlier than your next renewal. If you do not cancel before that renewal, the new price applies.

4.7 Cancellation: you can always do it yourself, online. Unless your plan is under a separate agreement (Section 4.13), which says how it ends, you may cancel at any time from the Billing page in the Service, which opens the self-service billing portal. Cancelling is a few clicks and never requires you to call, email, or speak to anyone. You may also cancel by emailing support@olympiatrack.com; a cancellation by email takes effect when we receive it, and if we charge you after receiving it we will refund that charge. Cancellation stops future renewals; it does not end the period you have already paid for. You keep access to paid features until the end of the current billing period, after which your Account reverts to the Free plan. If you cancel during a free trial, you are not charged: the trial continues until the time it was due to end, and your Account then reverts to the Free plan.

4.8 Taxes. Prices are exclusive of taxes unless stated otherwise. Software-as-a-service is a taxable retail sale in Washington and may be taxable elsewhere. We collect and remit such taxes where required, calculated at the rate applicable to the billing address you provide, and the tax is shown to you before you pay. For a free trial, nothing is charged at checkout; the tax on the first charge is calculated from your billing address when that charge is made, and appears on its invoice.

4.9 Refunds. Except where required by law, fees are non-refundable, and there are no refunds, credits, or prorations for partial billing periods, unused features, unused Seats, or the unused remainder of a term following cancellation. Any refund we choose to give in a particular case does not create an obligation to do so again.

4.11 Late or failed payment. If a charge fails, we may suspend or terminate paid features until payment is resolved. For a Subscription that has been paid before, where our payment processor retries a failed charge, we may continue providing paid features during those retries; doing so is not a waiver of the amount owed. If the first charge after a free trial fails, paid features stop and your Account is on the Free plan until the payment succeeds. Our payment processor may retry that charge on the card on file for a limited period; if a retry succeeds, or you update your card and the charge succeeds, the plan turns back on and you are charged for it. If the charge has not succeeded by the end of that period, the Subscription ends and nothing further is charged. You can cancel at any time from the Billing page to stop any further attempt.

• (a) What it is. We may offer a free trial of the Standard plan, billed monthly, lasting 14 days. A trial is available once per Organization and once per Owner, and not more than once per payment card: a trial started with a card that has already had one is cancelled at once, without charge, and we email you to say so. A trial is not available on a plan provided under a separate agreement (Section 4.13), and we may decline or withdraw a trial offer for any Account that has not yet started one. During the trial you have the Standard plan's features.
• (b) A card is required. To start a trial you must provide a payment card through our payment processor, which may verify the card. Nothing is charged when the trial starts. The checkout page states the trial's length, the price after it, that it renews monthly until you cancel, and how to cancel, beside a box you must check to agree to these Terms before the trial can start. By checking that box and starting the trial you expressly consent to the Subscription described in this Section 4.12 and authorize the charges described in paragraph (c).
• (c) What happens when it ends. The trial ends 14 days after it starts, at the time shown on the Billing page and in our emails, stated in Pacific time. Unless you cancel before then, the trial becomes a paid monthly Standard Subscription at that time, and your card is charged the Standard monthly price shown to you when you started the trial (at publication, $150 a month) plus applicable sales tax, then again every month until you cancel. The charge is usually attempted within about an hour after the trial ends.
• (d) The emails we send you. We email the Owner: when the trial starts, with a copy of these trial terms and how to cancel; at least seven days before the trial ends; three days before the trial ends; and when it reaches its scheduled end, telling you whether it became a paid Subscription, whether the first charge failed, or whether it ended without a charge. If you end the trial early by changing plans under paragraph (f), we confirm the change in the Service when you make it instead. Each reminder states when the trial ends, what will be charged, and how to cancel. These are billing notices under Section 10.4.
• (e) How to cancel. You may cancel at any time before the trial ends, online, from the Billing page (Manage subscription), or by emailing support@olympiatrack.com. If you cancel before the trial ends, nothing is charged. The trial continues until its end, and your Account then reverts to the Free plan.
• (f) Changing plans during the trial. A trial exists only on the Standard plan, billed monthly. If you upgrade to the Pro plan, or switch to annual billing, before the trial ends, the trial ends immediately and your card is charged the price of the plan you chose, plus applicable tax, that day, and at each renewal after that. We show you the amount and ask you to confirm before we make that charge. Plan changes are not available in the billing portal during a trial.
• (g) Extensions. You may ask us to extend a trial through the Support page. Whether to extend a trial, and for how long, is at our sole discretion. An extended trial always ends at least eight days after we extend it. If we extend it, the new end date is shown on the Billing page, the reminders in paragraph (d) are sent before the new end date, and paragraph (c) applies at the new end date.
• (h) If your organization is arranging a team plan. If your employer or organization is setting up a plan for you, including through single sign-on, cancel your trial before it ends so that you are not charged for a Seat your organization provides. A trial is your own Subscription, and your organization's plan does not cancel it.
• (i) Changes to trial offers. We may change or stop offering free trials for Accounts that have not started one. A change does not alter the terms of a trial you have already started.

4.13 Plans provided under a separate agreement. Some plans, including Enterprise plans and plans for public agencies, are provided under a separate written agreement, order, or invoice rather than through the self-service checkout. Such a plan is governed by these Terms except where that agreement says otherwise; where the two conflict, that agreement controls, including on price, term, payment, Seats, and any terms a public agency is required by law to use. Such a plan is set and changed by us, is not renewed or cancelled through the billing portal, and is not eligible for a free trial.

5. Organizations, Seats, Shared Lists, and Single Sign-On4 changed

5.1 Administrators run the Organization; the Owner holds the billing. Administrators may invite and remove Seats, grant or revoke the Administrator role, set up divisions and choose their leads and turn assigned work off (Section 5.10), decide who may see each list and report (Section 5.5), turn AI features off (Section 9.3), and manage Organization branding and the labels shared with the Organization. Only the Owner can access billing (the payment method, the Subscription, cancellation, and the purchase of additional Seats), and only the Owner can transfer ownership of the Organization to another Seat. Only an Owner may remove another Administrator. At an Organization's request, we may also grant or remove the Administrator role, remove a Seat, or rename the Organization, and, for a plan provided under a separate agreement (Section 4.13), make another Seat the Owner.

5.2 Seat limits. You may not have more Seats occupied than your plan includes. If you need more people, move to a plan with more Seats. If more people join an Organization than its plan includes (for example, through single sign-on under Section 5.8), the Seats beyond the plan's limit, counted from the most recently joined, are placed on the Free plan until a Seat is freed or added.

• the Seat's lists (their names, descriptions, and how many bills each holds), and, through the Organization's shared workspace, every part of every list in the Organization, including the notes, positions, vote counts, and keywords recorded on it. Administrators can open and change any list or report in the Organization, including one its creator has not shared;
• the Seat's private notes about a legislator, compliance-log entries, and personal calendar events (the 200 most recent entries of each);
• the Seat's scorecards and the bills on them;
• the Seat's vote counts, including those on issues that have no bill yet, and the mark and note recorded for each legislator;
• the Seat's scheduled reports, including their schedule, the lists they cover where the Administrator can see those lists, and the email addresses they are sent to;
• the Seat's notes on city and county matters; and
• every assignment in the Organization (Section 5.10), including what was submitted on it and the notes recorded in its review, while assigned work is turned on.

Administrators can also see the Organization's change log: who invited, removed, or changed the role of whom, who changed a division, an AI setting, or a label shared with the Organization, who changed who may see a list or report, who handed out, passed on, handed back, accepted, sent back, or cancelled assigned work, and who turned assigned work on or off, with when each happened.

Administrators are not shown the questions a Seat asks the AI assistant or the Drafts the Service generates for it. What Administrators can see is not limited to content you have shared, and there is no setting on a Seat that withholds the content listed above from an Administrator. We will update this Section, and ask you to accept the change, before Administrators are able to see more than it lists.

If you use a Seat on an Organization you do not control, treat this Account as your employer's, not as private. Keep anything you would not show your employer somewhere else. We tell you this when you accept an invitation or first sign in through your organization's single sign-on, and again on the pages where such content is recorded, because it is the kind of thing that must not be discovered afterwards.

An Organization that gives Seats to its employees or contractors is responsible for giving any notice to, and obtaining any consent from, those people that the law requires for its Administrators' access to their work in the Service, including under laws that require an employer to give notice of electronic monitoring. We provide the notices described above, but they do not discharge the Organization's own obligations.

5.4 Removal from an Organization. If a Seat is removed from an Organization, that person immediately loses access to the Organization's content, including shared lists and any alerts tied to them; lists, reports, scheduled reports, scorecards, and vote counts they created move with them to their own Organization, and the Organization's Administrators stop being able to see their subsequent work. Work assigned to them by name stays with the Organization, unassigned, and the person who assigned it is told; work assigned to a division stays with the division.

5.6 Shared lists and what other members can see. You may also share a tracking list with Accounts outside your Organization. Sharing a list with another Account requires a paid plan for both the person sharing and the person receiving it. When you share a list, you choose, for each part of Your Content associated with it (such as your notes, positions, and vote counts on its bills and local matters), whether it is shared, and the parts you share are visible to every other person on the list, attributed to you. That choice governs what other people on the list see; it does not limit your own Organization's Administrators (Section 5.3). The list's creator controls who is on the list, together with the Organization's Administrators, and whether each person may edit or only view. Anyone with edit access can add and remove items for everyone on the list. If the plan of the person who shared a list ends, sharing of that list pauses; if your own plan ends, you stop seeing lists that other people shared with you. In either case nothing is deleted, and access returns when the plan resumes.

5.7 Your responsibility before sharing. Before sharing a list, or before recording anything on a shared list, satisfy yourself that doing so is consistent with any confidentiality, privilege, or client obligation you owe. We do not review shared content and are not responsible for what you or anyone else chooses to share. Removing sharing, leaving a list, or removing a person changes who can see content going forward; it does not retrieve or delete anything already seen or copied.

5.9 Reports, links, and invitations you send. The Service can send email and publish links at your direction: scheduled reports to the addresses you enter, invitations to the people you invite, and report links you create. A report link can be opened by anyone who has it, without signing in, until you revoke it, and it shows what the report includes, which may include your notes and positions if you chose to include them. You are responsible for what you choose to send or publish, and to whom, including making sure that you are permitted to send it and that the recipients want to receive it.

6. Free and Beta Features; Usage Limits

Features offered free of charge or labeled beta, preview, or experimental are provided "as is" and "as available," may be incomplete or unstable, and may be modified, limited, paused, or withdrawn at any time. AI features on any plan are subject to reasonable usage limits, including daily limits on some features and a monthly limit on AI use per person, and we may impose or change those limits without notice.

7. Your Content, License, and Feedback

7.1 Ownership. As between you and us, you retain ownership of Your Content. We do not claim ownership of your lists, notes, positions, logs, uploaded documents, or Drafts.

7.2 License to operate the Service. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display Your Content solely to provide, maintain, secure, and improve the Service, including transmitting the portions described in Section 9 and in the Privacy Policy to our third-party AI provider so that AI features can run, and sending the email and publishing the links you direct under Section 5.9. This license ends when the content is deleted, except for copies retained in backups for a limited period.

7.3 We do not train AI models on Your Content. We do not use Your Content to train artificial-intelligence models, and our AI provider's commercial terms, which govern our use of its service, state that it does not train its models on the content we send it.

7.4 Feedback. If you submit ideas, suggestions, bug reports, or other feedback, including through the Support page, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you.

7.5 Responsibility for Your Content. You are solely responsible for Your Content and represent that you have the rights necessary to submit it and that it does not violate any law or third-party right. Do not upload documents you are not permitted to disclose to a service provider; documents you submit for summarization are transmitted to our AI provider for processing.

8. Legislative Data: No Warranty of Accuracy or Timeliness

8.1 Informational aggregation only. The Service aggregates, caches, reformats, and presents Legislative Data from third-party and governmental sources. We do not create the underlying Legislative Data and do not warrant that it is accurate, complete, current, or free of errors. Data may be delayed, cached, incomplete, mis-parsed, out of date, or inconsistent with official sources.

8.2 The Service is not the official record. The Service is not an official source of legislative, legal, or public-record information and is not affiliated with, endorsed by, or sponsored by any government body (see Section 12). You must independently verify any Legislative Data against the official source before relying on it for any decision, filing, deadline, testimony, vote count, or client advice.

8.3 Deadlines, dates, and status labels. Legislative dates, cutoff calendars, hearing times, meeting schedules, sign-up deadlines, election dates, certification dates, and similar time-sensitive information may change without notice and may be presented incorrectly or not at all. Labels and indicators such as "Dead," "Missed cutoff," "Passed," or a cutoff-risk assessment are our reading of the record as we hold it, not an official determination that a bill is alive, dead, passed, or compliant with any deadline. You are solely responsible for confirming all deadlines, statuses, and scheduled events through official channels.

8.4 Election information. Where the Service displays candidate filings, vote counts, margins, or election results, those come from state and county election authorities and are unofficial until certified by the applicable authority. The Service does not project or predict outcomes.

9. Artificial Intelligence Features

9.1 AI Output may be wrong; verify factual assertions. The Service uses third-party artificial-intelligence systems (currently Anthropic's Claude models) to generate summaries, ratings, suggestions, document summaries, assistant answers, and Drafts. Factual assertions in AI Output should not be relied upon without independently checking their accuracy: they may be false, incomplete, misleading, or not reflective of recent events or information. AI Output is generated automatically, may be fabricated ("hallucinated"), and must not be treated as a statement of fact, law, or professional judgment. It is provided to assist, not to replace, your own review of primary sources.

9.2 This applies to every AI feature, including bill summaries and impact ratings, rule summaries, local-matter and ordinance summaries, list and intro suggestions, summaries of documents you upload, the AI assistant, and Drafts.

9.3 Processing of your data by our AI provider. To generate AI Output, portions of Legislative Data and certain of Your Content are transmitted to our AI provider for processing, as described in Section 4 of the Privacy Policy. By using AI features, you consent to this processing. Private notes you keep about a legislator are never transmitted to any AI feature. AI features can be turned off for a whole Organization by its Owner or an Administrator, for a division by an Administrator or the division's lead, and by each Seat for itself; the strictest setting applies, and while a Seat's AI features are off nothing of that Seat's is sent for AI processing and no AI Output is shown to it. Section 4 of the Privacy Policy describes these settings in full.

9.4 Ownership of AI Output. As between you and us, you own the AI Output generated for you, subject to these Terms. We make no representation that AI Output is unique (similar requests may produce similar output for other customers) and no warranty that it does not infringe any third-party right.

9.5 Automated actions. Where the Service acts without a manual step on your part (for example, automatically adding a companion bill or an agency rule to a list, or proposing bills for a list), you acknowledge that the result may be incorrect or unwanted, that automation based on AI inference is subject to Section 9.1, and that you are responsible for reviewing what any automated feature has done.

9.6 Drafts are first drafts, and you are responsible for what you do with them. The Service can generate Drafts, including draft testimony, position letters, talking points, and client memos, intended as a starting point for your own work.

• You must review and edit any Draft before using it for any purpose. Drafts are subject to every limitation in Section 9.1, including invented facts, figures, citations, quotations, or characterizations of a bill or a legislator's position.
• A Draft may contain placeholders marking information the system could not supply. It is your responsibility to complete or remove them.
• You are solely responsible for anything you file, submit, publish, send, or put your name to, whether or not it originated as a Draft, including testimony given to a legislative body, any communication to a legislator or public official, and any document provided to a client or employer. We do not review Drafts, and generating one is not a representation that it is accurate, appropriate, complete, or fit for any use.
• The Service never files, submits, or delivers anything to a legislative body, agency, or public official on your behalf. It sends email only to the recipients you direct and publishes only the report links you create (Section 5.9).

9.7 The AI assistant answers from the Service's own records. For each question, the AI assistant looks up information through the Service's own features, such as bills and their records, committees, legislators, votes, statutes and rules, budgets, elections, local government, and the lists you can open, and it is instructed to answer only from what those lookups return and not from the model's general knowledge. Its answers may still be incomplete, may omit relevant records, and are subject to Section 9.1.

9.8 Prohibited AI uses. You may not use the Service's AI features to generate content that is deceptive or disruptive to democratic processes, to impersonate any person or organization, to create material misrepresenting its origin as coming from a person or body it did not come from, to conduct coordinated inauthentic advocacy ("astroturfing"), or to target voters or election campaigns, and you may not use them in any way our AI provider's usage policy prohibits. Legitimate legislative advocacy and client work are permitted.

10. Notifications and Reminders: No Guarantee; No Reliance

10.1 Best-effort only. The Service may offer email digests; hearing, amendment, status-change, revived-bill, and sign-up-deadline alerts; committee-meeting reminders; alerts for keywords, topics, statutes, agency rulemaking, cities and counties, local matters, and floor activity; an in-app activity feed; and calendar-feed synchronization. These are provided on a best-effort basis and are NOT guaranteed to be delivered, timely, complete, or accurate. Delivery depends on third-party email providers, calendar applications, scheduled jobs, and data sources, any of which may fail, be delayed, or be interrupted, including across service restarts and outages. Alerts may in some circumstances be delivered more than once.

10.2 No reliance. You must not rely on the Service's notifications or reminders as your sole or primary means of tracking any hearing, sign-up deadline, deadline, vote, filing, meeting, or other time-sensitive matter. You are solely responsible for independently monitoring and verifying all such matters through official sources. We are not liable for any missed hearing, deadline, opportunity, filing, or other consequence arising from a notification that was not sent, was delayed, was sent in error, or was inaccurate.

10.3 Calendar feeds. External calendar synchronization relies on third-party calendar applications refreshing a subscribed feed on their own schedule, which we do not control. Synced events may be delayed, stale, duplicated, or missing. Your calendar-feed address works like a password: anyone who has it can read everything the feed carries, including your personal events if you choose to include them. You can change what the feed carries, or replace its address, at any time.

10.4 Billing notices are different. Renewal reminders, free-trial emails (Section 4.12), and other billing notices under Section 4 are messages we commit to sending. If one is not delivered, that does not change what you agreed to, but we will honor Section 4.6's price-notice commitment.

11. Not Legal, Lobbying, Compliance, or Professional Advice

11.1 The Service, including all Legislative Data and AI Output, is provided for informational purposes only and does not constitute legal, lobbying, compliance, tax, financial, electoral, or other professional advice, and is not a substitute for the advice of a qualified professional. Nothing in the Service creates an attorney-client, advisor, or fiduciary relationship.

11.2 The compliance log prepares; it does not file. The Service can record activity you enter and export it in a format intended to help you prepare a disclosure filing, such as a Washington Public Disclosure Commission L-2. The Service does not file anything with the PDC or any other body, does not determine what is reportable, does not apply any agency's rules to your particular facts, and does not verify that what you have entered is complete or correct. You are solely responsible for the accuracy, completeness, and timeliness of every filing you make, and for every registration, reporting, disclosure, and ethics obligation that applies to you.

11.3 No outcome guarantee. We make no representation about any legislative, regulatory, or electoral outcome.

12. No Government Affiliation

OlympiaTrack is an independent, privately operated service. It is not affiliated with, endorsed by, sponsored by, or authorized by the Washington State Legislature, the Washington Public Disclosure Commission, the Washington Secretary of State, any city or county government, any legislator or elected official, any committee, or any other government agency, including any agency that is our customer. All governmental names, marks, and data referenced in the Service belong to their respective owners and are used for identification and informational purposes only.

13. Acceptable Use1 changed

• (a) access or use the Service except as expressly permitted, or resell, sublicense, or make the Service available to any third party except as allowed under your plan;
• (b) scrape, crawl, harvest, bulk-download, or systematically extract data from the Service, or use the Service to build or train a competing product or dataset, or reverse engineer, decompile, or attempt to derive source code (except to the extent this restriction is prohibited by law);
• (c) circumvent, disable, or interfere with any security, authentication, rate-limiting, usage-metering, or access-control feature;
• (d) access the Service through automated means (bots, scripts) except through interfaces we expressly provide;
• (e) use the Service to violate any law or regulation, including laws governing lobbying, campaign finance, public records, privacy, email, or the permitted use of public data;
• (f) upload or transmit malicious code, or interfere with or disrupt the integrity or performance of the Service;
• (g) misrepresent your identity or affiliation, or use the Service to harass, defame, or harm others;
• (h) extract, compile, or re-publish information about identified individuals shown in the Service (including people who testified at or signed in for a hearing, legislators, candidates, committee staff, councilmembers, and registered lobbyists) into a directory, mailing list, contact list, or dataset, or use that information to contact, solicit, profile, or harass any person, except as permitted by the law governing the underlying public record. This does not restrict using the official-capacity contact details of public officials and legislative staff, as the Legislature or the relevant government publishes them and as the Service lets you export them, to communicate with those people in their official capacity;
• (i) use AI features in any way prohibited by Section 9.8;
• (j) use scheduled reports, invitations, or report links to send unsolicited commercial email, or to send anything to a person who has asked not to receive it; or
• (k) access the Service if you are, or are acting for, a direct competitor of OlympiaTrack, or access it to monitor its availability, performance, or functionality, or to benchmark or copy its features, for any competitive purpose, without our prior written consent.

13.2 Personal information in public records. Some Legislative Data identifies individuals, including members of the public who registered a position at a committee hearing. It is shown so that you can understand what happened on a specific bill or matter. You agree to treat it accordingly, and you are responsible for ensuring that your own use of it complies with the laws governing that record, including any restriction on using lists of individuals for commercial purposes (see RCW 42.56.070).

13.3 We may investigate and take any action we deem appropriate, including suspending or terminating Accounts, for any actual or suspected violation.

14. Disclaimer of Warranties

THE SERVICE, LEGISLATIVE DATA, AI OUTPUT, NOTIFICATIONS, AND ALL RELATED CONTENT AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (a) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (b) ANY DATA, AI OUTPUT, NOTIFICATION, OR RESULT WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE; (c) DEFECTS WILL BE CORRECTED; OR (d) THE SERVICE OR ITS SERVERS ARE FREE OF HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

15.1 No indirect damages. IN NO EVENT WILL WE (OR OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, CONTRACTS, GOODWILL, DATA, OR OPPORTUNITY, FOR THE COST OF SUBSTITUTE SERVICES, OR FOR ANY MISSED HEARING, DEADLINE, FILING, VOTE, CLIENT MATTER, OR LEGISLATIVE, REGULATORY, OR ELECTORAL OUTCOME, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2 Liability cap. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).

15.3 What these limits do not cover. Nothing in Sections 15.1 or 15.2 limits liability for fraud, willful misconduct, or gross negligence, for either party's indemnification obligations, for your obligation to pay fees, or for any liability that cannot be limited or excluded under applicable law.

15.4 Basis of the bargain. These limitations are a fundamental basis of the bargain between you and us and apply even if a limited remedy fails of its essential purpose.

15.5 Jurisdictional limits. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Indemnification

You will indemnify, defend, and hold harmless OlympiaTrack and its owners, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Content, including documents you upload; (c) your violation of these Terms or any law; (d) your reliance on Legislative Data, AI Output, or notifications; (e) anything you file, submit, publish, or send, including material that originated as a Draft, a scheduled report, or a report link; (f) your violation of any third-party right; or (g) where you are an Organization, your failure to give a notice or obtain a consent that Section 5.3 makes your responsibility.

17. Dispute Resolution; Governing Law

17.1 Governing law. These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules.

17.2 Venue. The exclusive jurisdiction and venue for any dispute is the state and federal courts located in Pierce County, Washington (federal matters in the U.S. District Court for the Western District of Washington), and each party consents to personal jurisdiction there. Either party may instead bring an individual qualifying claim in small claims court.

17.3 Informal resolution first. Before filing any claim, you agree to contact us at support@olympiatrack.com and attempt to resolve the dispute informally for at least 30 days.

17.4 Individual claims only. To the extent permitted by law, each party may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. If this provision is held unenforceable, it is severed and the remainder of this Section 17 continues to apply.

17.5 Jury-trial waiver. TO THE EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

17.6 Time limit. To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be brought within one (1) year after the claim arose, or it is permanently barred.

17.7 No arbitration. These Terms do not require arbitration. Nothing in this Section deprives you of the protection of any law of your state of residence that cannot be waived by contract. A separate agreement under Section 4.13 may provide otherwise for the plan it covers.

18. Term, Suspension, and Termination

18.1 These Terms apply while you use the Service. You may stop using the Service at any time, and you may ask us to delete your Account by emailing support@olympiatrack.com, as described in the Privacy Policy.

18.2 Termination for cause. We may suspend or terminate your access, with or without notice, for material breach of these Terms (including non-payment, violation of Section 13, or misuse of AI features) or where required by law. No refund is due on termination for cause.

18.3 Termination for convenience. We may discontinue the Service or terminate your Account for any other reason on reasonable notice. If we do so during a period you have paid for, we will refund the unused portion of that period.

18.4 Survival. Upon termination, your right to use the Service ceases. Sections that by their nature should survive, including Sections 4.9, 4.11, 5.7, 7.2 to 7.5, 8 to 17, and 19, survive termination.

19. Changes to These Terms, and Miscellaneous

19.1 Changes. We may modify these Terms. If we make material changes, we will notify you and ask you to accept the updated Terms before you continue using the Service, and the change takes effect for you when you accept. For non-material changes, we will post the updated Terms with a new "Last updated" date, and continued use constitutes acceptance. We will not apply a material change retroactively to a dispute that has already arisen.

19.2 Entire agreement. These Terms, together with the Privacy Policy, any plan-specific terms, and any separate agreement under Section 4.13, are the entire agreement between you and us regarding the Service and supersede all prior agreements.

19.3 Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

19.4 No waiver. Our failure to enforce any provision is not a waiver.

19.5 Assignment. You may not assign these Terms without our consent. We may assign them freely, including in connection with a merger, acquisition, or sale of assets.

19.6 Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including third-party data-source or provider failures, network or hosting outages, or acts of government.

19.7 Notices. We may provide notices to you through the Service or by email to the address on your Account. You may contact us at support@olympiatrack.com.

19.8 Non-waivable rights. Nothing in these Terms waives, limits, or disclaims any right or remedy that cannot be waived, limited, or disclaimed under applicable law, including the Washington Consumer Protection Act.

19.9 Relationship. Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between you and us.

20. Contact

Questions about these Terms may be sent to:

Collin's Software LLC (d/b/a OlympiaTrack) support@olympiatrack.com